Same Policy Everywhere
Whether you're on desktop, mobile or tablet, the same privacy standards apply to your account, live casino tables and sportsbook access.
LEGAL REFERENCE
Your Privacy Matters to Us
We built dewaqq around your account security and data protection. This policy explains how we collect, use and safeguard your information when you open an account, deposit via...
Data ProtectionSecure PaymentsTransparencyYour ControlIndonesia-Focused
How We Handle Your Information
dewaqq collects personal data — your name, email, phone number and payment details — to verify your account, process deposits through DANA, OVO, GoPay and QRIS, and comply with local regulations in supported Indonesian regions. We use encryption to protect sensitive information and never sell your data to third parties. Your account balance, transaction history and gameplay preferences stay private and are
accessible only to you. We retain your information for as long as your account is active and for the period required by Indonesian law.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
24/7 SUPPORT
Questions About Your Privacy
Email Support
Reach our privacy team at [email protected] with any concerns about how we handle your personal data, account security or payment information.
Account Settings
Update your contact details, review your data preferences and manage notification settings directly from your account dashboard at any time.
Data Request
Request a copy of your personal data or ask us to delete your account by contacting our support team. We'll respond within 14 days.
EDITORIAL CLARITY
Privacy Standards We Follow
Encryption Standard
All payment data and personal information transmitted between your device and our servers use industry-standard SSL/TLS encryption to prevent unauthorized access.
Payment Compliance
We comply with payment processor requirements for DANA, OVO, GoPay and QRIS to ensure your deposit and withdrawal details are handled securely.
Regular Audits
Our security infrastructure is reviewed regularly to identify and fix vulnerabilities before they affect your account or payment methods.
No Third-Party Sales
We do not sell, rent or share your personal data with marketing companies, data brokers or unaffiliated third parties without your explicit consent.
Transparent Logging
Your account activity, login history and transaction records are logged and available to you for review in your account dashboard.
Local Law Alignment
Our privacy practices align with Indonesian data protection requirements and the regulations governing online gaming in supported regions.
WHY THIS PLATFORM
Consistency Across Our Platform
Payment Data Handling
DANA, OVO, GoPay and QRIS transactions follow identical security protocols. Your payment method is never stored in plain text on our servers.
Lobby & Account Sync
Your preferences, betting history and account balance sync across all devices. Privacy controls remain consistent wherever you log in.
Live Dealer Sessions
When you join a live table, your session data is encrypted. Dealers and other players cannot access your account balance or personal details.
Slot Room Access
Slot gameplay data is tied to your account only. Your spin history and winnings are private and visible only to you and our support team if needed.
Sportsbook Bets
Your betting slips, odds selections and wager amounts are encrypted and stored securely. No third-party sportsbook operator sees your personal data.
Cookie & Tracking
We use cookies to remember your login and preferences, but never for cross-site tracking. You can disable non-essential cookies in your browser settings.
What Defines Our Privacy Approach
Account Verification
We verify your identity once during signup to prevent fraud and comply with Indonesian gaming regulations. Your verified status stays on file securely.
Deposit Security
When you fund your account via DANA, OVO, GoPay or QRIS, your payment details are processed through encrypted channels and never stored by us.
Session Privacy
Your live casino table sessions, slot spins and sportsbook bets are tied to your encrypted session token. No one else can view your gameplay.
Withdrawal Transparency
When you request a payout, we verify it's going to your registered payment method. Your withdrawal history is visible only to you and our compliance team.
Data Retention
We keep your account data for the duration of your membership plus the period required by Indonesian law. You can request deletion anytime.
Breach Response
If we detect unauthorized access to your account, we notify you immediately and guide you through account recovery and password reset steps.
Privacy Questions Answered
We collect your name, email, phone number, date of birth and address to verify your identity and comply with Indonesian gaming regulations. We also collect payment details when you deposit via DANA, OVO, GoPay or QRIS, but these are processed securely and never stored in plain text.
Your payment details are encrypted during transmission and processed through secure payment gateways. We never store your full card or e-wallet credentials. Each transaction is logged and tied to your account for your records and dispute resolution.
No. We do not sell, rent or share your personal data with third parties for marketing purposes. We only share data with payment processors and compliance partners where required by law or to process your transactions securely.
We retain your data for the period required by Indonesian law and for dispute resolution purposes. You can request deletion of non-essential data anytime. Some transaction records must be kept for regulatory compliance and tax purposes.
We monitor your account 24/7 for suspicious activity. If we detect unauthorized access, we notify you immediately via email and SMS, freeze your account temporarily and guide you through password reset and account recovery steps.
Yes. Log into your account and visit your profile settings to view your personal details, transaction history, login activity and device information. You can also request a complete data export by contacting our support team.
Your gameplay, betting history and session data are encrypted and tied to your account only. Live dealers and other players cannot see your personal details or account balance. Your data is never shared with external game providers.